Frequently asked questions

BookRails is an AI front door for local businesses. It gets you named when AI assistants answer "who's the best X near me," lets buyers book you inside that same conversation, and proves the results with a receipt trail from citation to revenue.

Launch verticals are nail and hair salons, massage and spas, HVAC, plumbing, dental practices, and restaurants. Each vertical ships with a services taxonomy, typical durations, and sensible deposit defaults.

Weekly visibility scans run against ChatGPT, Claude, Gemini, and Perplexity, using the buyer questions people in your city actually ask for your category.

No. Every business gets a hosted booking page at bookrails.ai/b/your-business with live availability, services, prices, reviews, and FAQs — built to be read by AI assistants and booked by customers.

AI assistants connect to the BookRails booking app (one MCP server listing every business). The assistant searches the catalog, checks your live availability, and books a slot. You get a confirmed booking on your calendar; the customer gets a confirmation.

No. The Action Center drafts Google Business Profile posts, review responses, and local answer pages — nothing publishes until you approve it with one tap.

There's no guaranteed timeline — AI engines refresh their sources on their own schedules. BookRails does the work that earns citations (structured pages, GBP activity, review responses) and shows you the weekly scan trend so you can see movement, not promises.

Lead-gen marketplaces charge per lead and sell the same lead to competitors. BookRails is a flat monthly fee: bookings arrive confirmed on your calendar, and the customer relationship — name, contact, history — is yours.

Trackers only watch. BookRails closes the loop: visibility scans, a booking app inside AI assistants, and a receipt trail that ties each booking back to the AI answer that produced it.

Yes. If your booking policy requires a deposit, it's collected on your hosted booking page via Stripe Checkout. Card details never pass through the AI conversation or through BookRails.

Yes — the agency console is white-label: your logo, domain, and colors. You get per-client views of citations, approvals, bookings, and revenue, plus bulk approval and client-ready receipt digests. Pricing is per client seat.

Google Calendar today: BookRails reads free/busy to find open slots and writes confirmed bookings as events. Additional providers are on the roadmap behind the same integration interface.

BookRails runs one booking app (an MCP server) that AI assistants connect to, with thousands of local businesses listed inside it. When someone asks for the best salon or plumber nearby, the assistant searches that catalog, checks your live availability, and books a slot — all inside the conversation, confirmed on your calendar.

Only what's on your public booking page: services, prices, hours, policies, a reviews summary, and open slots. A customer's name, phone, and email are collected only at the moment they book. Assistants never see your other customers, bookings, or anything private.

BookRails reads Google Calendar free/busy to find open slots and writes bookings as new events — assistants never see event titles, attendees, or existing appointment details. Deposits are collected on your hosted page via Stripe Checkout; card details never pass through the AI conversation.

The audit is our demo. If the report is useful, you might want the agent that fixes what it found — that's the paid plan. Either way the report is yours to keep and share.

No. The audit works entirely from the outside: a public crawl of your pages plus live questions put to the AI engines. Nothing to install, no analytics access, no OAuth.

Measured. Every cell in the citation matrix is a real query run against a real engine during your audit. If an engine never brings you up, the report says exactly that.

Yes — it lives at a link anyone can open. Send it to your team, your agency, or the boss who thinks AI search doesn't matter yet.

Lead-gen charges you per lead and keeps the customer. A flat fee means every booking is pure upside — and it's yours.

One local business under your agency workspace: its scans, drafts, bookings, and receipts.

Anytime. No annual lock-in, no offboarding calls. The audit stays free either way.